Shipping options and rates
U.S. delivery addresses in the 48 continental states.
We also ship to Canada, Rates will be calculated at checkout! You will be required to pay duties & taxes fees to the shipping carrier when you receive the order.
In general, duties and taxes are determined based on the type of product being shipped, its value, country of manufacture, and ultimate country of destination.
|Order Amount||Standard shipping
(3-4 business days)
|$0 ~ $64.99||$8.45 +|
*FREE SHIPPING ON PURCHASES OF $65 OR MORE
Our Shipping Process:
We pack and ship your order the same day it is placed, As long as we receive your order before 4 pm EST Monday-Friday, Saturday before 12pm. Sundays, Holidays & after cut-off times will be shipped the next business day. We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.
Returned To Shipper:
If you place an order on our website/facebook and put in the wrong Shipping address, You are responsible for the new shipping payment if we get your package returned to us. If you place an order through us via facebook and we mess up your address, We will re-send your package for free. Please double check your Shipping address before placing your order! Please contact us right away if you notice that your shipping address is wrong!
Thank you so much!
My tracking says the package was delivered but I haven’t received it, what should I do? Sometimes USPS will mark a package delivered before it actually is. That being said, we recommend waiting 2-3 days after the last status update (not including weekends) to give USPS time to complete the delivery.
We also recommend doing the following within 36 hours of expected delivery:
• Look for a notice of attempted delivery
• Look around the delivery location for your package
• See if someone else accepted the delivery
• Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.
Please let us know if you haven’t received your package after 3 days without a status update.
Mariel Kim is not responsible for lost or stolen packages or If your tracking status says "Delivered" but Never received . If you believe your package may have been lost or stolen, please contact the carrier to file a claim. If you need further support, contact us at Hello@marielkimxo.com or Text us at 330.301.3256 so we can assist you.